Tuesday, December 15, 2009

QuickBooks ToolBox: Important information about QuickBooks 2009

I received the following information from Intuit this morning and wanted to ensure you were aware of it.

A couple of notes as you read the information below:

1. To determine if you have R9 installed on your 2009 QuickBooks, tap the F2 key on your keyboard and look at the very first line - it will show you what "release" or "R" you have installed.

2. QuickBooks has set up a special web page to deal with these issues.

Dear QuickBooks 2009 User:

Sales Tax Report Issue for QuickBooks 2009 Release 9 (R9) Users

We are writing to let you know about a Sales Tax Report issue related to the December 1, 2009 Release 9 (R9) of QuickBooks 2009. If you downloaded R9 earlier this month, the Sales Tax Liability and Sales Tax Revenue reports are not displaying the correct data in some cases. Only customers who have already downloaded and installed R9 may be affected. The issue affects QuickBooks Simple Start, Pro, Premier, and Enterprise Solutions.

If you are using Release 8 or earlier, this issue will not affect you, and you may continue to rely on the Sales Tax Liability and Sales Tax Revenue reports for any sales tax filings with tax authorities. (Not sure which release version you have? Open QuickBooks, hit F2, and look at the information in the upper left of the screen entitled, "Product.") Click here for more detailed instructions.

What You Should Do if You Are on R9

If you are currently using R9, and have not filled out your tax information with tax authorities, you should update your QuickBooks software before you file. The new update (Release 10) is scheduled to be available on Wednesday, December 16. Only after updating to R10 should you rely on the Sales Tax Liability and Sales Tax Revenue reports for your upcoming sales tax filings with tax authorities.

If you are currently using R9 have have used the Sales Tax Liability and Sales Tax Revenue reports to submit information to the tax authorities this month, your submission may be incorrect. As a result, you may need to resubmit your sales tax information after downloading R10 if you meet certain criteria. Specifically, this issue applies to you only if you meet the following conditions: within QuickBooks, the sum total of items in your Items List multiplied by the number of vendors in your Vendor List equals more than 10,000. For more information on whether you need to resubmit your sales tax information, click here. If you think you have already submitted inaccurate information to to tax authorities and need help with how to resubmit, you can contact Intuit at QuickbooksEmail@intuit.com.

How to Update to R10

Updating QuickBooks with R10 will correct your sales tax information in the Sales Tax Liability and Sales Tax Revenue reports. You can apply this R10 update in two ways:

• You can download this update here, Wednesday, December 16, 2009.

- or -

• QuickBooks will prompt you to apply this update automatically on Thursday, December 17, 2009.

Thank you very much, and we apologize for any inconvenience you may have experienced.

If you need help with your QuickBooks, Peachtree, or Accounting Software contact dchermak@komisarbrady.com.


Dick Kusleika said...

Here's what my first line looks like when I press F2

Image of F2 Properties

I can't see what release it is. I guess if your "version" name is shorter than 'QuickBooks Enterprise Solutions: Manufacturing and Wholesale Edition...' it would be visible. Is there any other way to see the release number?

David Chermak said...

The Box may be too small to see the actual version. using the F2 screen.

You could try looking under help and check on you QuickBooks version under about your version.

Dick Kusleika said...

The release isn't shown on that screen. I haven't been able to find it anywhere else. It's a minor problem, though. Thanks for the response.